Professional & BPO Headsets
When a conversation is a professional requirement.
High quality sound. Noise cancelling. Robust & durable.
Crystel Headsets are compatible with all telephony platforms. They are Microsoft Teams & Genesys Compatible and USB Compliant.
Professional & BPO Headsets
When a conversation is a professional requirement.
High quality sound. Noise cancelling. Robust & durable.
Crystel Headsets are compatible with all telephony platforms. They are Microsoft Teams & Genesys Compatible and USB Compliant.
Let’s talk product benefits.
High Quality Sound
Ultra high-gain microphones and low distortion mylar speaker technology ensures excellent voice & recording quality.
Noise Cancelling
Dual microphone noise-cancelling technology and Electret microphones eliminate background noise and call interference.
Robust
Less down time and fewer wasted hours. Crystel headsets average less than 2% lifetime breakages against a 15% industry norm.
Durable
Crystel headsets are built to last and give you complete peace of mind. An average lifespan of 5-years and a guarantee of 100% repair ratio during your warranty period.
Let’s talk the power of local manufacture.
Crystel Headset is the only professional headset manufacturer on the African continent.
Our South African manufacturing facility gives us to the shortest headset lead times in the country.
- 1 to 50 SKUs 12 hours to dispatch
- 51 to 100 SKUs 24 hours to dispatch
- 101 to 250 SKUs 36 hours to dispatch
- 251 to 500 SKUs 48 hours to dispatch
- 500+ SKUs 72 to 96 hours to dispatch
* Average lead times, subject to changes
Only order what you need. Short lead times and the elimination of international freight risks mean that you no longer need to carry large inventory.
A strong local manufacturing sector not only creates employment also but strengthens the South African economy as a whole. This creates a more stable business environment that benefits all and contributes to economic growth.
Clients are not affected by fluctuating foreign exchange rates. Prices are fixed for each financial year and increases are CPI related. There are no minimum order quantities.
Supporting locally manufactured products and services helps to reduce unemployment.
Our skilled assembly technicians are all women from previously poor & vulnerable communities.
By supporting local manufacturers, you are helping to create employment and making a real difference to local communities.
Let’s talk unique add-ons.
Headset Tracking Platform
Never lose another headset. Our clients are all provided with an interactive & secure headset tracking platform that allows them to take full control of their headset inventory.
Repairs & Refurbs
Never throw away another headset. All Crystel Headsets are fully repairable against user damage & agent breakages. And all used headsets can be recycled during the warranty period.
Customization
Crystel headsets are compatible with all telephony platforms. Clients have full flexibility in terms of cable types and length and can also choose to brand their headsets with their corporate logos.
Ozone Sterilizing
Safely recycle used headsets, improve agent health and reduce absenteeism. Ozone sterilizing cabinets safely & effectively sterilize headsets to 99% sterile in a short 15-minute cycle.
Let’s talk Impact Sourcing
Also known as socially responsible outsourcing.
- 92c of every Rand you spend remains in the local economy.
- True trickle-down effect spreads this income through a wide network of suppliers & manufacturers in the chain.
- 92% local content creates local employment and helps to support & uplift vulnerable communities.
- South African designed, manufactured and owned, successfully competing with the best in the world.
- Our skilled assembly technicians are all women from previously poor & vulnerable communities.
- By supporting local manufacturers, you are helping to create employment and making a real difference to local communities.
- By building our manufacturing processes around traditional non-mechanized assembly, we create a highly skilled artisanal assembly technicians who build products that last 4 to 6 times longer.
- 500% less E-Waste
- Our locally manufactured products now provide you with an ethically responsible sourcing choice.
- Locally manufactured and supplied products removes the impact of international shipping on the environment.
- By doubling our electronic device lifespan, we halve your environmental impact
- Offering full repair and refurbishment for 4-years means devices last longer and can be recycled for re-use.
We Transform
Your Headset Experience
Real time after sales service
Less than 2% breakages & returns
Up to 4-Year Warranty
Unlimited online & onsite support
Proven lifespan of 4 to 6 years
12-to-48-hour lead times *
Match or exceed existing quality
We Overcome
your barriers to entry
Cheapest headset per seat per year
Order only what you need
Easy account opening & terms
Standardize & simplify on 1 headset
Convert as old headsets break
We Help You Champion
Ethical Purchasing
> 90% Local Content
Are you serious about impact sourcing?
Artisan Assembly Technicians
Lowest environmental impact
We Free You to Focus
on higher tier objectives
Dedicated service managers
Unlimited online and onsite support
Online headset tracking platform
Quick repair & refurbishment times
Enjoy an unbeatable SLA
Product Range
CRYSTEL PRO RANGE
for Contact Centers
CRYSTEL FOR TEAMS
for Online Meetings
CRYSTEL EXEC RANGE
for Back-Office
Forget normal.
Let’s talk trust.
Trust isn’t given. Trust is earned.
And while we aren’t perfect, we are focused on a future where our clients trust us to put them first.
